Legal

Privacy notice for the Genba website.

What we collect through the forms on this website, why, and for how long.

Draft. The final text awaits review by Cloud Ace Legal. It describes what the system actually does.Version 2026-10-27-draft

Controller

PT Cloud Ace Integra, as the provider of Genba.

What we collect

What you enter: name, work email, phone/WhatsApp, company, role, industry, staff count, language, your answer about your data, your message, and the demo times you pick.
With your consent: the version of this notice, the time of consent, your IP address and browser type.
Campaign parameters in the page address (utm_*), if any.

Why

To contact you about this request and schedule the demo (basis: your consent).
Product news, only if you tick that box.
To prevent abuse of the forms (Google reCAPTCHA Enterprise).

Who processes it

Google Cloud, Jakarta region: storage.
Google (Gmail): delivery of confirmation and reminder emails.
Google reCAPTCHA Enterprise: form risk assessment.

How long

24 months from the request, unless you become a customer. You can withdraw consent at any time.

Your rights

Under Law No. 27 of 2022 on Personal Data Protection (UU PDP) you may ask for access, correction, deletion or withdrawal of consent. Contact us through the Contact page.